THE OFFICIAL STORY: This course will take you through how to conduct unbiased investigations and understand the impact the results can have on the organization’s leadership, staff, policies and environment.
THE REAL WORLD TRANSLATION: You will learn how to love and appreciate the fine art of skepticism.
This course explains how to conduct unbiased investigations. More importantly, it will help you understand the impact your investigation results can have on the organization’s leadership, staff, policies and environment.
Included in the course are a few templates, one of which can be used to get to the truth by accounting for bias, office politics and regulations/policies. (We just ask that you limit your use of this tool to the workplace; it is too powerful for home use.)
We will discuss (well, technically I will discuss it in a lively conversation with myself) the impact that truth can have on current and future employee relations, policies and the organization culture.
And no course would be complete without some hypos! We walk through some common scenarios (that may, coincidentally, look strikingly similar to cases in which I may have directly or through a colleague been involved). We will use the scenarios to discuss the key concepts and as a tool to explain how to use the templates.
Needless to say, we will also figure out how to incorporate best practices for policies, procedures and presentation of the results. And most fun of all, we will look at the role of HR at different levels (administrative, tactical and strategic) and how HR can use the results of unbiased investigations to make a positive impact on the organization.
Catherine fell into HR 20 years ago and hasn't looked back. Her specialties and interests include ethics, difficult HR and organizational dynamics issues, the pursuit of work/life balance, and discussing and writing about them all. She is a feature writer and HR columnist, with articles appearing regularly in national professional publications. In addition to running betterHR, Catherine currently speaks at interesting conferences, advises executives she likes and teaches business ethics for UCSD Extension. Catherine has earned her MBA, SPHR, PHRca, SHRM-SCP and is a licensed private investigator.